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Analyzing Foregone Cash to Improve Utility Performance : Topical Paper - Utility Performance and Behavior in Africa Today (Inglês)

The level of performance of an electric utility is determined by the soundness of its financial situation, the efficiency of its technology, and the quality of service it provides customers. Its financial underpinning is a balance of costs and revenue (from customer payments, government, and other sources). But revenue is not as straightforward as it might seem. The concept of foregone cash addresses the ‘cash on the table’ that pays for operations...
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