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Strengthening Service Delivery of Investment Promotion Agencies : The Comprehensive Investor Services Framework (Inglês)

Research shows that investment promotion agencies (IPAs) may be the best public institutions to meet government objectives for attracting, establishing, retaining, expanding, and linking productive private investment. As part of this, IPAs need to provide relevant, high-quality services to investors at different stages of the investment life cycle. Informed by its research and experience in global operations, the World Bank Group introduces the Comprehensive Investor Services Framework (CISF), a catalog of specific services to meet investor needs. IPAs can use this investor-centric framework to design service offerings in line with their strategic focus and promotion capacity.


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    Heilbron,Armando, Aranda Larrey,Yago

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    Strengthening Service Delivery of Investment Promotion Agencies : The Comprehensive Investor Services Framework

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    regional and global value chains; investment promotion agency; Cost of Doing Business; quality of service delivery; multilateral investment guarantee agency; private sector representative; foreign direct investment; provision of information; improving service delivery; less developed economy; industrial policy reform; in investment promotion; journal of finance; local service provider; investment promotion program; Type of Investment; types of service; global financial crisis; several empirical studies; Proposed Investment; government service providers; investment climate; investment cycle; site visits; trade show; social media; investment location; investment service; long-term relationship; corporate executive; market player; local market; strategic focus; government support; information asymmetry; capital flow; advocacy service; networking opportunity; regulatory procedure; strategic investor; market intelligence; business start-ups; investment policy; individual investor; direct communication; mass media; marketing service; powerpoint presentations; global standard; raise awareness; international investor; organizational service; competitive environment; government action; conceptual framework; investment decision-making; marketing effort; domestic economy; new investor; advertising campaign; social events; international airport; government use; technology company; media relation; marketing channel; potential investor; legal environment; effective marketing; average score; potential investment; legal system; information service; international media; domestic supplier; future research; vital service; portfolio holding; equity flow; financial asset; Industrial Policies; media campaign; informational material; foreign company; domestic company; government authority; government structure; establishment procedures; management intervention; investor participation; new investment; government conduct; direct investor; ecosystem base; prospective investor; international border; regulatory regime; primary source; administrative incentives; business information; regional market; government procedure; official exports; logistics service; sea lanes; quality information; Natural Resources; regulatory service; investment partners; advocacy effort; advocacy function; stakeholder management; internal resources; public administrator; red tape; utility connection; image building; little attention; legal entities; support for entrepreneur; legal entity; government objective; private investment; investment process; host economy; operational issues; Global Operations; photo credit; foreign investor; commercial purpose; subsidiary right; macroeconomic problem; applicable law; beneficial relationships; institutional autonomy; institutional set-up



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