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Women entrepreneurs open a path for digital financial services in the Democratic Republic of Congo (Inglês)

In the Democratic Republic of Congo (DRC), finding ways to expand banking services presents a particular challenge because financial institutions are scarce. However, some organizations are using innovative models - for instance, a network of digital agents - to bring banking services to more people. International Finance Corporation (IFC) and the microfinance institution Foundation for International Community Assistance (FINCA) DRC developed the network of online agents, called digital financial service agents, to provide banking services to FINCA’s low-income customers. During the network’s roll-out, IFC and FINCA found that working with women agents helped FINCA to connect with more people without access to formal banking services. In addition, factors such as the location of women’s businesses or how women handle finances had an impact on the growth of the company. These factors are discussed in the report.

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