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Benchmarking public procurement 2016 : assessing public procurement systems in 77 economies (Inglês)

Benchmarking public procurement focuses on an equally critical aspect of procurement systems for private sector participation: a well-functioning complaint system. Efficient complaint mechanisms introduce a fairly low-cost form of accountability by offering disgruntled suppliers a forum to air their complaints. They increase suppliers’ confidence in the integrity of the procurement process, encouraging more to participate, which can increase competition, lower prices and improve quality. That can allow government agencies to deliver better services and give the public more confidence in the way public funds are spent. The benchmarking public procurement data show that in 17 of the economies measured, it is still not possible for users to access tender documents from the electronic procurement portal. Even more worrisome, when website visitors in several countries click on a ‘tender documents’ option, they are led to an empty page. Interestingly, in 31 of the economies measured, bidders may submit their bids through an electronic platform. In a few countries like Chile and the Republic of Korea, electronic submission of bids has become the rule. But in most economies measured, e-bidding remains possible only in limited circumstances, as for a certain type of contract, or a certain industry, or if bidders have special authorization.

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