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  • Cross-Country Empirical Analysis of GovTech Platforms on Citizen Engagement (English)

    Countries worldwide are implementing GovTech reforms to modernize the public sector and achieve better performance while responding to citizens’ needs. At its core, GovTech represents a whole-of-government...

    Document Type: Policy Research Working Paper Report No.: WPS10716 Document Date: March 5, 2024 Disclosure Status: Disclosed Author: World Bank


  • Comoros - Fourth Regional Communications Infrastructure Program (English)

    Ratings for the Fourth Regional Communications Infrastructure Program for Comoros were as follows: outcome and Bank performance was satisfactory, and monitoring and evaluation (M and E) quality was substantial...

    Document Type: Implementation Completion and Results Report Report No.: ICR6035 Document Date: March 23, 2023 Disclosure Status: Disclosed Author: World Bank



  • CAO Grievance mechanism toolkit (English)

    Effective grievance mechanisms are an essential part of accountability and provide initial access to potential redress. They are important for communities impacted by private sector operations, and important...

    Document Type: Working Paper Report No.: 108860 Document Date: January 1, 2016 Disclosure Status: Disclosed Author: